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The What, Why and How of Top-Class CMMS Training

4 min read

Are school days genuinely the best of our lives? Depends whether you miss being jerked awake by the class bell, or catching your finger on a compass blade, or trying to wash down cemented clumps of mashed potato with strawberry milk. We tend to overlook the annoying parts in favor of what we actually loved, which was often just the sheer thrill of learning so much alongside our peers.

The thing is, school's never really out; not if you embrace specialist learning programs. CMMS training is one such example. You can enroll your maintenance professionals in a course designed to hone their skills with software that's going to make their job a lot easier and more rewarding.

A CMMS (computerized maintenance management system) ties all of your asset, inventory and maintenance data together in one centralized hub. Your workflows improve. Preventive maintenance is much simpler to carry out. Technicians have what they need to perform each task, and you have the necessary oversight to support and review their performance. It's a huge win for everyone in your organization.

Read about CMMS software here if you're still new to the concept. Right now, we want to focus on why CMMS training is essential for the transformation ahead. With the right guidance, demonstrations and format, your maintenance team will not only be able to do more with the platform you choose, but also feel inspired about what's next for your business.

Why is CMMS training a smart investment?

Maintenance software is an incredibly powerful upgrade to how you track, strategize and care for the assets you depend on. However, it doesn't click with every administrator and technician immediately. Like any digital tool, there are user issues to overcome.

Proper training ensures that your employees (regardless of their age or technical affinity) know what to do with CMMS software. They won't run into trouble on site or have to ask someone else for help. Ultimately, training means you have far more confidence in the platform's ability to increase efficiency and reduce downtime — because, after all, software is only as good as the people who use it.

Training will likely involve:

  • Learning how to establish, view and update work orders for preventive and emergency maintenance.
  • Understanding the work order itself i.e., the information and priorities that determine where a work order lands in a maintenance schedule.
  • Discussing how CMMS data paints a picture of asset performance relative to whether repairs or replacements are successful.
  • Exploring tips for management when it comes to checking and updating inventory through CMMS software.
  • Discovering which sources can provide further direction on asset classes, safety controls and the location of the maintenance due.

Full training, then, educates users on the platform's nuts and bolts before revealing how CMMS data provides insights that can be used to continuously improve business processes.

Maintenance lessons to look for

Alright, so, what might those lessons entail, more specifically? A good course isn't shy about the details. You'll want to make sure a CMMS program covers:

Keeping data clean

Several factors affect whether data is reliable or potentially misleading. Take naming conventions, for instance: the standardized formats for assets, inventory, equipment and metrics. These must be consistent across your workflows, or some information will be missing when you gather it all together for a comprehensive, granular analysis. CMMS data also needs to be captured accurately. Without training on this topic, you might make bad decisions based on poor datasets.

Recognizing tickets and alerts

Every technician should be a pro at viewing, categorizing and enriching CMMS information. At the most basic level, they must be able to retrieve all the details for an automated maintenance request and recognize what is a priority and what isn't. This is especially vital for emergency repairs, which might demand special skills or equipment.

Logging parts and supplies

An inventory manager must know what they have at hand for any maintenance task, and also where those records live in the CMMS platform. It's another UI element that can cause huge mistakes in the wrong hands. Users should be proficient at cataloging and tracking the supply and use of materials, components and spare parts. Furthermore, swish data logging skills inform new orders, too. Crucially, your team must learn how to determine which vendors operate assets themselves or specialize in providing parts for repairs or replacements.

Tracking overall equipment effectiveness (OEE)

When all's said and done, OEE is the major metric you'll  worship when it comes to optimized maintenance management. It's the number that shows you what an asset is currently producing or servicing compared to its peak availability, quality and performance. When OEE is falling, you'll have to change either the assets you're using or their maintenance work. But, how do you measure, track and input OEE? Proper training makes it simple.

Put the MicroMain training feather in your cap

We can't offer an actual graduation hat or even an end-of-year prom (fingers crossed for next year's budget), but we can provide a CMMS training course that's up there with the best on the market. MicroMain's CMMS software is already a leading platform for many asset managers, but we've continued to pay close attention to what our customers have asked and said over the years. That's why we've developed an intensive training course to get your technicians qualified and ready for impeccable asset maintenance.

There are three main options to choose from:

  • Global: Study from the comfort of home! Over two days, we'll run remote seminars and encourage virtual networking, with training materials anyone can access on demand.
  • HQ: Come and visit our headquarters in Austin, Texas for a deep dive into MicroMain with our experienced software gurus and simulated work orders.
  • On-site: We'll visit your workplace instead! By training your team steadily over three or more days, we can use your own proprietary data for more tailored walkthroughs.

Each of these formats covers the key information we've talked about here, such as naming conventions, user configurations, responding to alerts, inventory and equipment control, OEE measurement and integrating CMMS software within your operations. Want to find out more? Head to our training hub with upcoming calendars and curriculums. Trust us — the glory days are still to come.


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