There's no doubt about it — property maintenance can feel like you're marshaling a team onto the soccer pitch, except the goal moves now and then. By the time someone's ready to score, they look up and it's shifted again, a few feet to the right. Timing (and good boots) are everything for keeping a venue in pristine condition, along with the whole squad knowing where to aim.
Maintenance on a sporting facility can be especially tough. Not only do you have to check walls, floors, lights and heating, but an array of athletic installations must be kept safe and clean. From lobbies and changing areas to shared outdoor courts, property management is a never-ending contest: It's you versus the building, and the score resets every day.
So, why not give your team a performance enhancer? The totally legal kind. Let's discuss the host of environmental challenges facing you, and how you can act faster — with more precision — to make property maintenance a winner.
Property maintenance defined
If property management is about finding tenants and clients before collecting their rent and service fees, then property maintenance is the essential treatment that ensures your facility is sought-after. That means basic upkeep: the inspections, repairs, replacements and cleaning routines making it gleam like a trophy for new and prospective members.
Property maintenance basically upholds the quality, safety and practical functions of the space you're managing. Sometimes, it's included within a property management service, but these are subtly different. Management is your overarching control over a facility's admin, accounting and operations, whereas maintenance is the grunt work that retains its looks, feel and functionality. They still have a lot in common. Both require a work order for what to do and when to do it. They give skilled employees a role to enact at the perfect time. You're looking at everything overhead, assigning and documenting tasks that keep members happy and generate more business.
However, a sports center has way more maintenance considerations at play than many other spaces. Examples of facility management include:
- Fixing, repainting and polishing floors, walls and ceilings.
- Cleaning and checking courts and astro turf.
- Testing gym equipment so it isn't faulty or dangerous.
- Providing safe athletic gear such as nets, trampolines, crash mats and punch bags.
- Cleaning pools and changing rooms.
- Making any necessary exterior repairs (for leaks, erosion, wind damage etc.)
- Guttering, draining and landscaping.
- Getting rid of mold.
- Conducting electrical, gas or network repairs.
- Taking care of trash and pest control.
- Checking smoke detectors, security systems and other protective measures.
With a good maintenance team, you'll prevent assets from breaking or causing harm, or jump in to fix them immediately — an important thing when people are testing their limits at your site, en route to becoming superhuman.
Preventive maintenance is the golden goal. Inspection schedules can flag any issues before they get out of hand, so you can spend the right costs and manpower on a quick solution. It sure beats reactive maintenance, where you're responding to a service request on the fly. But you'll always deal with these issues too. A-game maintenance handles the preemptive and fast-acting restoration of a property and its assets, with the best data to guide those decisions.
How property managers are like GMs
Okay, bear with us. You might not stalk the edge of a pitch in a black coat. Your hair may be entirely real, and you don't clap every 30 seconds when someone's legs move. Yet a property manager analyzing maintenance demands is very much like a general manager. You're in charge of a formation, a group of individual talents. They have to come together seamlessly or drop the ball on game day. Which is every day, pretty much.
Creating a work order, for instance, is no mean feat. Someone has to collect details for the maintenance task: the asset's condition, issue and benchmark for optimal performance. Then you have to send the right specialist to perform the job. Meanwhile, a repair order must be logged, stored and describe the activities carried out. Doing this properly relies on strategic thinking and fine attention to detail.
More generally, though, you need a full asset inventory — not only showing what you may have to clean, replace or repair, but the available tools for the task. Cataloging every asset helps you flex a team around the resources you have and the challenges inherent in one or several sports facilities. With that knowledge, you can bring players (employees) on or off the bench, alerting the most appropriate property maintenance staff to their next duty.
And of course, a manager doesn't just want to win when the whistle blows — they want to succeed at upholding a brand's legacy. Keeping to a strict maintenance schedule and dealing with service requests at lightning speed makes the facility so much safer and more appealing. Property management and maintenance attracts more members, who'll spread the word about how amazing your space is. They might not have their own team scarves (yet) but they'll associate your brand with unmatched quality, indispensable when you're expanding to new sites.
So, now that you're imagining soaking up the cheers of a thousand fans, can we reveal what's going to transform your facility management forever? It's simple, really: property maintenance software that smashes the opposition.
Same game, different property maintenance software
Collating, arranging and tracking maintenance responsibilities becomes far easier with the latest CMMS software. MicroMain is your platform for doing more with less. Its features will kick your facility management into another league, with unrivaled implementation support for backup.
MicroMain monitors everything you'll depend on for property management and maintenance activity: pricing, equipment, asset lists, incoming requests and inspection schedules. It automates every work order using data to pinpoint and prioritize key tasks. Wave goodbye to last-minute leadership with staff who aren't sure what they're doing or where they're meant to be. Our software alerts teams for regular and ad hoc maintenance requests, generating reports so you don't have to. These reports are sent to regulatory agencies as well, giving evidence for compliance.
It also creates asset condition reports for better cost control and lifecycle awareness. This lets you know which assets are due a makeover or replacement soon — for example, applying a fresh coat of paint on your sports hall, mowing your golf club's grounds or consigning a rowing machine to history. You'll gain insights into the strengths and weaknesses of each asset class. Then, when the work is due, you can customize each service request so it fits the exact shape of your organization. More information leads to appropriate pricing. MicroMain bends with you, like a sympathetic sports therapist.
Along with asset tracking, our CMMS software observes how long it takes to solve a service request. As this data builds, you can estimate a realistic repair timeframe and reward good work. These maintenance management features come into their own anywhere, rolling the same system across your sports venues. The result? More freedom to wrap up accounting, billing, member or tenant screening, rent collection and maintenance costs.
Sounds like an open goal, no? Take a free MicroMain trial to master a work order and push your team forward like never before. We can set the property maintenance management software up in no time and walk you through basic and advanced functionalities. Otherwise, read our FAQs for CMMS breakdowns, or chat to our specialists today.